About us
VISION STATEMENT
To be a leading Door to Door Express Parcel and Luggage Delivery Company that is active all over the World and "Best in its Class" in all its business areas.
MISSION STATEMENT
We aim to convey parcels and luggage for reward quickly, cost effectively, carefully and on schedule. We aim to maintain the highest code of business ethics and honesty, whilst subscribing to the principles of free enterprise.
SERVICE OFFERING
U-BAG EXPRESS is UBI Worldwide's new Express Door-to-Door delivery service that will compliment the renowned services and reputation of U-BAG.com - The Online Excess Baggage Company since 2001. This top quality door-to-door parcel and baggage delivery service has been created in close collaboration with existing customers who have told us what they consider to be the ultimate Travel in Style experience. The product and service philosophy of this new express delivery service has been developed on the basis of universal values of efficiency, friendliness, punctuality, reliability, safety, security, innovation and the keenest attention to detail. The key focus will be on:
VALUE ADDED
Adding value is one of U-BAG EXPRESS’ paramount objectives. Since the covid-19 pandemic, air travel is no longer a hassle free mode of transport. Long check-in, security lines and the need to wear face masks mean that travellers are subjected to frustrating and stressful journeys. By providing a specialist luggage and parcel delivery service, we are committed to providing a solution which allows travellers to Travel in Style.
DOOR TO DOOR
U-BAG EXPRESS will only provide Door-to-Door services. U-BAG EXPRESS does not market its own logistic concepts; it integrates its services seamlessly with world class carriers renowned for their service excellence - DHL Express, FedEx & UPS
SEAMLESS CONTROL
Seamless integration will only be truly effective if it is combined with continuous monitoring and a swift and proactive response to any irregularities that occur. That is why all shipments are tracked 24/7 by state of the art technology developed by the world’s leading air cargo service providers: DHL, FedEx & UPS
CUSTOMER FOCUSED
U-BAG EXPRESS utilises its extensive experience and expertise to provide innovative concepts that are specifically tailored to it discerning travellers and their particular luggage and parcel delivery needs. Our friendly customer service agents are always on hand to offer advice and guidance. This means that we will always go the extra mile!
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